Terms and conditions

Terms of Use

Terms of Use (the “Terms”) shall apply to any access and use, by you or any other person using your user account, of the Site and of any information, text, graphics, video, data or other materials created and/or provided by ENVISION DESIGNS LLC or otherwise appearing on the Site. Your use of the Site signifies your agreement to be bound by these Terms of Use and the Privacy Policy, which is incorporated into these Terms by reference.

 

These Terms limit ENVISION DESIGNS LLC’s liability and obligations to you, grant ENVISION DESIGNS LLC certain rights and allow ENVISION DESIGNS LLC to change, suspend or terminate your access to and use of the Site. Your access to and use of the Site are expressly conditioned on your compliance with these Terms. You agree to notify any employees, agents, household members or other individuals who will access the Site of the terms and conditions of these Terms and they must agree to be bound by these Terms, prior to their use of the Site.

Cancellation Policy

 

Once an order has shipped and you wish to cancel, DO NOT open the package. Mark the package “REFUSED – RETURN TO SENDER” and return it to:

   Envision Designs

   PO BOX 5265  

   Norco, CA 92860

 

A refund will be issued upon its arrival back to us. Allow us to work with you and let us know if you are pursuing this option so we can process your refund properly. Refunds are returned to the same form of payment used to purchase. Please allow 7-14 business days for your refund to be processed. 

 

Repairs

 

Should something break on our account, or because of the shipping, contact us (info@roamingplayergear.com,) so we can take care if it for you. 

 

Returns

If something isn’t right or if you are unhappy with your purchase, we will refund or replace the product. Please contact us (Info@roamingplayergear.com) Refunds are returned to the same form of payment used to purchase. Replacements are offered if notified within 14 days of purchase. Please allow 7-14 business days for your refund or replacement to be processed.